Unable To Log Into Spotify App

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You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!

Can't Log Into Spotify Account

  • But you don’t need to remember it to log in, just use your email address and password, or Facebook. Add or change a display name A display name replaces the username where it shows on your profile, app, playlists, and Friend Activity.
  • When I log into the Desktop App either it turns black or I get a message about firewall configuration. (I disabled it but had no change) When I log into the Android App I have time to see the last song I played and then I am immediatly redirected on the login page. This happens with a free 'pure spotify' account.

1. Force Close Spotify and Re-Open It

Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.

There are two ways to do this: Log into your own PlayStation Network account on their PS4 or PS3 console. If you’ve already linked that account to your Spotify profile, you’ll have instant access on any other PS4 or PS3 console you sign into.

  1. On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
  2. From the app switcher, drag the Spotify app card up to quit it.
  3. After a few seconds, relaunch Spotify.

2. Check Your Internet Connectivity

Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.

For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.

Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.

After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.

In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.

3. Check Spotify Server Status

In rare situations, Spotify may not work globally, or there may be an outrage only in your region.

The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.

4. Log Out and Log In Again

  1. Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
  2. Scroll down, tap on LOG OUT, and confirm.
  3. Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.

The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.

5. Restart Your Device

When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.

If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.

Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.

6. Update Your Spotify App

With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.

It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.

7. Uninstall and Reinstall Spotify App

Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.

From the Home screen, long press on the Spotify app icon and tap on Delete AppDelete.

Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!

Signing Off

This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.

Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.

Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.

The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.

  • https://www.igeeksblog.com/author/dhvanesh/
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Spotify is one of the most popular media offerings with over 50 million paying subscribers. It also has an innate quality which draws widespread attention. The quality being spoken about here is, this application has an exquisite artificial intelligence layer which predicts the preferences of the user and suggests custom-made playlists which are actually really impressive.

After the Windows 10 upgrade or the updates like the Windows 10 Creators upgrade, many customers encounter the Spotify no longer running problem on their Windows computer or laptop which include Asus, Microsoft Surface, HP, Dell, Lenovo, Samsung, Acer, Toshiba, and so forth. Evidently, the application doesn’t want to load any song files, play no sound on the personal computer or won’t permit us to log in.

Don’t miss: How to Unlocker Windows 10 login password

3 Ways to Fix Spotify Not Working After Windows 10 Updates

In this article, we’ll take you through the top 3 ways to fix the Spotify problem following the Windows 10 upgrades recently. To sum up, generally, there are 3 broad ways to fix this issue.

The list of ways by which Spotify can be fixed are:

  1. Clean Re-Install of Spotify App.
  2. Update existing drivers and install missing ones after checking their compatibility
  3. Close down Spotify or computer tasks using up too much PC memory

The steps for each of the methods have been discussed in detail below

Method 1:Clean Re-Install

Unable To Log Into Spotify App

One of the reasons for the Spotify not running problem can be corrupted Spotify files. We should do a complete reinstall of Spotify to check whether the problem is solved.

The steps are as follows: –

Step 1- On the keyboard, press the Windows logo key and R simultaneously, then type in %appdata% followed by Enter.

Step 2. Right-click on the Spotify folder and select Delete hereby deleting the whole software from the computer.

Step 3. Go to Spotify website. Look for the latest compatible version and install it again.

Method 2: Update Missing Drivers

Another factor we ought to check out is whether or not we’ve got the appropriate drivers set up. We should verify that everyone our devices have the right driver, and update those who don’t.

In case we don’t have the time, persistence or computer knowledge to upgrade our drivers manually, we can do it automatically with Driver Easy.

Driver Easy will identify your computer and locate the right drivers for it. We don’t need to know precisely what system our PC is working on, we don’t need to risk downloading and installing the wrong driver, and also, we don’t need to fear about committing a mistake while downloading and installing.

Step 1:Install Driver Easy

Step 2: Run Driver Easy and click on the Scan Now tab. The software then analyses and looks for faulty drivers within the system.

Step 3- Once the analysis is complete, all the faulty drivers will have a flag beside them. Click the Update button beside each of these drivers to download and subsequently install the latest compatible drivers. We can also select Update All to upgrade all drivers to their latest versions.

Method 3: End Spotify Tasks using Too Much PC Memory

In some instances, our device will intervene with applications that use too much PC memory. We may close down certain applications and try to re-open Spotify. This is the easiest and the most frequently used method to deal with a Spotify app crash.

Step 1: Select Task Manager after clicking the taskbar at the bottom of the display screen

Step 2: A dialog box opens showing all the running applications. Right-click on Spotify and select End Task. Do the same for all the applications if that is preferred.

Step 3: Reopen Spotify to check whether the issue has been solved or not.


Spotify is a great application for people who love music and there have been minor instances where users have run into snags. This article has already depicted that these errors are very simple to rectify.

Nonetheless, a regular check on the updates and the regular practice of keeping the system and the drivers on the system upgraded and in pristine condition is advisable. This ensures the smooth running of not only Spotify but all the software programs installed on the computer.

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